Continuous Quality Improvement

Course Summary

This webinars provides local health departments (LHDs) with insight into establishing an organizational culture that includes quality improvement (QI).

Intended Audience

General

Learning Objectives:

The objectives of the course are as follows:

• Describe the importance of integrating QI into organization culture
• Define a QI plan and describe how it can be used to guide efforts throughout the agency
• Discuss how discrete QI initative can be used to move toward adoption of QI organization wide
• Share challenges, strategies for success, and measures of success for achieving a culture of QI within a LHD

Pre-requisites/Learning Level

No pre-requisites

Competencies addressed

Continuous Quality Improvement 3.4. Identify the needs of internal and external customers who are served by the community health center.

CEUs Offered

None

Cost

Free

Modality/format

Online Self-Pace

Length

1.5 hours

Presenter(s) and/or Content Experts

Ty Kane, John Moran, Sonja Armbruster

Technical requirements:

• Adobe Acrobat Reader 
• Flash Player 
• Speakers

Registration requirements

Register a free account

Creation and/or update

March 18, 2014

Course Summary

1. Title: Using NACCHO Resources for Performance Improvement

2. Keywords/Themes:

3. Course Description:

This webinars describes several of NACCHO's available PI Resources and how local health departments can apply them to their work.

4. Intended Audience: Aware

5. Learning Objectives:

At the end of this course, you should be able to do the following:

• Show participants how to navigate NACCHOs Performance Improvement websites
• Show participants how to find and use several specific tools
• Explain how one local health department has used several of the tools in their performance improvement activities

6. Pre-requisites/Learning Level: None

7. Competencies addressed:

Continuous Quality Improvement 3.3.  Act as a role model for quality improvement. 

8. CEUs Offered: N/A

9. Cost: Free

10. Modality/format: Online Self-Pace

11. Length: 1.5 hours

12. Presenter(s) and/or Content Experts:

13. Technical requirements:

• Adobe Acrobat Reader 
• Flash Player 
• Speakers

14. Registration requirements: Register a free account

15. Creation and/or update: March 18, 2014

Contact: N/A
Phone: N/A
E-mail: info@naccho.org

Description:
This webinar focuses on the value of peer-networking.  It describes the benefits of peer-networking for local health departments as they conduct performance improvement activities (accreditation preparation, community health improvement planning, quality improvement, etc).

Objectives:

• Explain peer-networking opportunities for local health department performance improvement work
• Explain the benefits of peer-networking groups and how to participate in them to maximize value
• Describe how two local health departments conduct performance improvement activities with the support of peers and mentors

Delivery Modality:
Webinar

Intended Audience/Level of Training:

Aware

Course Length:
1.5 hours

Costs:
Free

Continuing Education Units (CEU):
N/A

Competency:
Continuous Quality Improvement 3.3, Governance 7.2, and Leadership 11.4.  Act as a role model for quality improvement.  Establish and maintain appropriate relationships with the Community Health Center Board of Directors.  Establish and maintain a culture of ethical standards within the organization.

Launch:

External Training:  National Association of County & City Health Officials

Course Summary

This course introduces the principles of quality improvement and methods for problem-solving, provides details on the application of the Continuous Quality Improvement process, and identifies how to use a team to improve a process in an organization. It consists of three modules that provide the basics of quality improvement in public health.

Intended Audience

Those interested in quality improvement in public health.

Learning Objectives:

• Define quality improvement
• Distinguish a quality culture
• Identify key CQI concepts and principles
• Recognize that change is essential to improvement
• Identify the problem-solving strategies
• Explain the CQI process
• Identify the current and desired states
• Recognize the basic tools of quality improvement and how they are applied
• Explain the steps for selecting a QI project
• Define CQI team composition
• Recognize the team development process
• Define a CQI mission statement

Pre-requisites/Learning Level

No pre-requisites

Competencies addressed

Continuous Quality Improvement 3.2. xxx

CEUs Offered

This continuing education activity has been approved by the Ohio State Board of Sanitarian Registration for 3 hours. CHES receive up to 3 Category I CECH in health education. Maximum advance-level contact hours available are 1.5

Cost

Free

Modality/format

Online Self-Pace

Length

1 hour

Presenter(s) and/or Content Experts

Technical requirements:

• Adobe Acrobat Reader 
• Flash Player 
• Speakers

Registration requirements

Register a free account

Creation and/or update

March 18, 2014

Course Summary

1. Title: Quality Improvement for Public Health Certificate Program

2. Keywords/Themes:

3. Course Description:

This basic level series consists of five quality improvement learning modules:  1)  Quality Improvement Concepts, 2)  Quality Improvement Plans, 3) Quality Improvement Balanced Scorecard, 4) Quality Improvement Evaluation, and 5) Quality Improvement Accreditation.  The modules are to be considered as one more tool to assist in institutionalizing quality improvement in public health.

4. Intended Audience: Public health worker who wants to acquire quality improvement skills to assist in the workplace

5. Learning Objectives:  

At the end of this course, you be able to do the following:

• The principles of performance management
• Using quality improvement tools to assist in measurement and listening to the voice of the customer
• Program evaluating and why it is important
• Designing and using a balanced scorecard
• Why accreditation is important

6. Pre-requisites/Learning Level: None

7. Competencies addressed:

Continuous Quality Improvement 3.1, 3.2 and 3.4.  Foster team structures and required systems to facilitate continuous quality improvement.  Describe the organization's quality improvement process and measures of success.  Identify the needs of internal and external customers who are served by the community health center. 

8. CEUs Offered: N/A

9. Cost: Free

10. Modality/format: Online Self-Pace

11. Length: 6 hours

12. Presenter(s) and/or Content Experts:

13. Technical requirements:

• Adobe Acrobat Reader 
• Flash Player 
• Speakers

14. Registration requirements: Register a free account

15. Creation and/or update: June 27, 2017

Course Summary

1. Title: ABCs of PDCA

2. Keywords/Themes:

3. Course Description:

4. Intended Audience:

5. Learning Objectives:

·         Identify two reasons to tend to team building and team work in QI efforts.

·         Describe the importance of communications plan regarding QI efforts.

·         Understanding the PDCA cycle.

·         Understanding the importance of measurable objectives in a QU process

6. Pre-requisites/Learning Level: No Pre-requisites

7. Competencies addressed:

Continuous Quality Improvement 3.1, 3.3, 3.4 and 3.5.  Foster team structures and required systems to facilitate continuous quality improvement.  Act as a role model for quality improvement.  Identify the needs of internal and external customers who are served by the community health center.  Assess needs, collect, and use data to develop, monitor, and evaluate organizational performance and programmatic standards.

8. CEUs Offered:

9. Cost: Free

10. Modality/format: Online Self-Pace

11. Length: 1.5 hours

12. Presenter(s) and/or Content Experts:

13. Technical requirements:

• Adobe Acrobat Reader 
• Flash Player 
• Speakers

14. Registration requirements: Register a free account

15. Creation and/or update: March 18, 2014

Contact:
Phone:
E-mail:  help@prepareiowa.com

Description:
This course is designed for leaders and professionals who work in public health.  The goal is to provide them with an awareness of quality improvement and how it can be used in public health to "work smarter, not harder."

Objectives:

• Describe three common myths of CQI and the corresponding reality.
• Define continuous quality improvement and how it can be used to enhance organizational performance.
• Describe common characteristics of CQI.
• Describe the elements needed for an organization to successfully implement and sustain CQI activities.
• Discuss how to successfully incorporate CQI into an organization's culture.
• Identify examples of how CQI has been implemented in a local public health agency.

Delivery Modality:
This course includes four sections.

Intended Audience/Level of Training:

General.  Board of Health members, Local Public Health Department Directors, Board of Supervisor members, County Leaders, and other professionals who would benefit from this training.

Course Length:
1 hour

Costs:
Free

Continuing Education Units (CEU):
N/A

Competency:
Continuous Quality Improvement 3.1.  Foster team structures and required systems to facilitate continuous quality improvement.

Launch:

Internal Training:  Prepare Iowa